What a fair quote actually looks like
The five lines every honest quote should have — and the wording that should make you walk away. We break down a real Northcote quote, line by line.
Home / Journal
Plain-English writing on quotes, surveys, materials and warranties — the stuff we wish more clients were told before they signed anything.
The five lines every honest quote should have — and the wording that should make you walk away. We break down a real Northcote quote, line by line.
A survey costs us an hour. A wrong assumption costs everyone a week — here's the trade we always make.
One scheduled visit a year is cheaper than one emergency. We show the numbers on a typical property.
Cheap looks the same on day one. Five years in, it doesn't — what to spend on and where to save.
You shouldn't have to chase us. Here's exactly what lands in your inbox each evening, and why.
A guarantee is only as good as the firm behind it. What ours actually covers, in plain terms.
The five lines every honest quote should have — the original piece, in full, with a sample breakdown.